Delivery Our aim is to get your order to you as quickly as possible, we dispatch orders to our local Post Office soon after receiving them, therefore if you wish to cancel your order before dispatching you should let us know as soon as possible (To see your rights under the distance selling regulations please refer to our Terms & conditions) Royal Mail first class For most orders we recommend Royal Mail 1st class, the charge is £3.95 including processing and packing Royal Mail aim to deliver first class mail the next working day, we have found in many cases that this includes Saturdays, in case of any unexpected delays please allow up to three working days for your order to arrive. Most orders using this service are delivered next day, however this is not guaranteed. Royal Mail guaranteed next day Delivery Royal Mail guaranteed next working day delivery by 1 pm is available for £6.95 This service includes tracking & requires deliveries to be signed for If you place your order on Friday you may receive your order on Saturday, however this is not guaranteed. Royal Mail guaranteed Saturday Delivery If you are placing your order on Friday and next day (Saturday) delivery is critical then use “guaranteed Saturday delivery” Royal Mail guarantee to deliver your order by 1pm This service includes tracking & requires deliveries to be signed for These business types are excluded from the Saturday Guarantee: Banks, Building Societies, Travel Agents, Jewellers and Post Office Branches. The charge is £11.95 You may need to contact us if you want to use this service Some areas of the UK may be exempt from guaranteed next day delivery, please visit royalmail.com for details Next day delivery is also dependent on the time that we receive your order, for us to process your order & dispatch early enough your order should be received no later than 3pm All orders will benefit from being placed early as possible. The next day guarantee does not apply if: Royal Mail were unable to deliver the item because there was no-one to sign for your item Genuine elements in manufacturers own packaging may be opened & extra packing added to help protect it during transit. Orders received late in the day, weekends or public holidays will be dispatched the next working day. We can only dispatch orders to addresses within the UK