This is what a selection of our customers have to say
I meant to let you know before I set off on my travels that the element
arrived the next day and was installed within 30 minutes and fixed the
oven, much to the relief of myself and my wife who would have been
without an oven for two weeks more!
Thanks for your help and great service
K Hawes
High wycombe
Just wanted to say many thanks for your excellent service.
I called yesterday with lots of novice questions about which heating element
to buy to fix my old Neff oven, and the guy at the other end, Julian, was incredibly
helpful and knowledgeable.
He sent the element yesterday and it arrived this morning and is now up and
running.. I’m really impressed.
Thanks again
T Forrest
London
Dear Sir
I ordered the correct part from your web site on Friday,
I received it on Saturday
I would have no hesitation in recommending your service to anyone.
Happy Christmas
D Cavanagh
Cambridge Dec 2010
Hi julian,
Thank you very much for the prompt service, we received this part just on time
to repair the oven and to do our Xmas turkey.
I appreciate your efforts and will recommend your company to anyone.
Merry Xmas !
A Konyakhin
London Dec 2010
Thank you for the new element and bulb, both are working perfect and the
missus is very happy as we were going to pay for it to be done at cost of
£100 + vat, but we looked on-line and found your web site
It makes a refreshing change that a company is willing to do what you do for
very little profit.
The only thing missing is a few pages of bulbs for all the major cookers as they
seem to go at about the same time. But the service has been first class and
we can’t thank you enough for it...
Best of luck for the future..
Yours
R Atter
Lincoln March 2011
Great suggestion about the oven bulbs, we’re in the process of adding these
to our web site now!!
I would like to say how efficient and speedy the service is from this company
My cooker failed 20th July.
I telephoned Servicepoint Ltd in Norwich at lunchtime, and after being helped
in sorting the correct element it was dispatched that afternoon.
I live on The Isles of Scilly, 28 miles off the end of Lands End, Cornwall and the
postman delivered the package this morning at 11.30am, 21st July.
What more can I say, but thanks for all your help.
Mr M Pritchard
The Isles of Scilly July 2011
Ordered cooker element 24/7/11 Sunday.
Received email same day saying dispatch would be Monday 25/7/11.
Received element Tuesday morning 26/7/11.
That’s what I call service. The element was exceptionally well packed
and also included loads of information on the back of the invoice.
Cooker fixed by lunch time.
Excellent service and would certainly recommend you.
H campbell
Arbroath
Scotland July 2011
The level of service received by Servicepoint was first class.
My order was dealt with and despatched the same day.
The telephone support was equally superb, which saved a considerable
amount of unnecessary costs had I have had to call out an Engineer.
Many thanks
R Lewis
Kent July 2011
An absolute first class service from this company.
From initial contact to delivery and then further personal back up advice and assistance.
A pleasure to do business with.
Thankyou
Geoff bartlett
Bristol September 2011
From cooker-repairs.co.uk